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Ordering/Shipping
Returns Custom Orders and Commissions
Security & Privacy
What is your Return/Cancellation policy?
- We want you to be totally satisfied with your purchase & have done our best to describe our products through pictures & words
so that you are thrilled when you get your it.
- However, if you are not completely delighted with your chosen art,
please email me for the return shipping address.
- You must return the product in "as-new" condition with a copy of your
receipt.
- Please insure the package as I cannot be responsible for the loss of or
damage to items during return shipping.
- When we receive your package, we will issue your refund through the
method by which you paid, minus shipping and credit card processing fees
(about 3%).
Is there a time limit to the return?
- All returns must be initiated within 30 days of purchase.
What happens if my jewelry breaks while I am wearing
it?
- Stuff happens, things slip, some break, some do not. Please
contact us if your jewelry should in some way "mal-function". We will
do our best to "fix" the problem but will make no promises outside of the 30
day window. Just don't throw it away - it never hurts to ask.
Can I cancel an order that I have not received?
- If you choose to cancel your order prior to shipment, your only cost
will be credit card/transaction fees associated with processing your order.
If no fees have been charged, you will not be charged and I will cancel your
order.
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